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Privacy Policy

Last updated: May 29, 2026

Your privacy matters. This policy explains what information we collect when you use Hypernova, why we collect it, and the choices you have. We only ever use your data to deliver and improve the store experience — never to sell to third parties.

1. Information We Collect

Account information: name, email, password, and country when you create an account.

Order information: items purchased, prices, payment method (we never store full card numbers), and digital delivery addresses.

Usage data: pages viewed, search terms, device and browser type, and approximate location based on IP address.

2. How We Use Your Information

To process and deliver your digital keys and gift cards instantly to your email inbox.

To prevent fraud, verify ownership of purchases, and meet our legal obligations.

To send order confirmations, security alerts, and — with your consent — marketing emails you can unsubscribe from at any time.

3. Sharing With Third Parties

We share data only with the providers who help us run the store: payment processors, fraud-prevention services, email delivery, and analytics. Each is contractually required to protect your data and use it only for the service we requested.

4. Your Rights

You can access, correct, export, or delete your personal data at any time from your account settings or by contacting our support team.

EU/UK customers have additional GDPR rights, including the right to lodge a complaint with your local data-protection authority.

California residents have CCPA rights, including the right to opt out of any sale of personal information (we do not sell it).

5. Data Retention & Security

We retain order records for as long as legally required (typically 7 years for tax purposes). Account data is kept until you close your account. All data is encrypted in transit (TLS 1.3) and at rest, and access is restricted to authorized staff only.

6. Changes to This Policy

We may update this policy as the service evolves. Material changes will be announced by email and on this page at least 30 days before they take effect.

Questions?

Reach our team any time — we usually reply within 24 hours.

CONTACT SUPPORT